Privacy policy

Leni Mountain Appartements & Chalet with registered office in 6450 Sölden (Tyrol), Austria (Unterwaldstr. 20), ATU 71111968, (hereinafter referred to as “the website operator”), owns and operates this website.
This privacy policy stipulates that all information you provide to the website operator when using this website may be used by the website operator to optimize the website and its offers.
This privacy policy applies in conjunction with the terms of use of the website.
The website operator reserves the right to change this privacy policy at any time without prior notice.
Only the current privacy policy applies.  Data processing When you visit this website, the website operator may collect personal data from you if you are asked to provide this data (directly) when making a booking, making inquiries or subscribing to the newsletter.
However, the website operator will only use this data for the purposes set out in this privacy policy and undertakes to maintain the confidentiality and protection of the personal data collected in this way.
This privacy policy describes the purposes of data processing with regard to this website, the cooperation with third-party providers, the use of cookies and how you can protect your rights with regard to your personal data.
The website operator collects, stores, processes and utilizes information about customers and visitors to its website in order to carry out its business activities, to inform you about those packages and services, to offer them accordingly and to compile web statistics.
The information you provide us with is used to contact you with your consent if necessary, e.g. to inform you about changes to the function of this website or to offer you services that could be useful to you.

The data collected by the website is stored on the server (server name & location).
The data is stored there for a period of 5 years.
Security storage is carried out twice a week. Data storage When you use the website, the website operator collects certain data from you and uses it for various purposes.
The type of data collected and its use by the website operator depends on the data in question.
This privacy policy distinguishes between the following categories of data – Anonymous data – Log data – Personal data You can find more detailed information on which data is stored under data collection.

In accordance with the new GDPR (General Data Protection Regulation), you are entitled to receive information about the data collected from you, to obtain rectification, to request erasure, to object and to demand the right to restrict processing.
We take your concerns very seriously.
If you would like to exercise any of the above rights, please contact us at: info@lenimountain.com +43 (0) 5254 2269 300

The website operator takes precautions, including administrative, electronic and physical procedures, to protect your personal data from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration and destruction.
The website uses SSL (Secure Sockets Layer) encryption.
This ensures the confidentiality of your personal data over the Internet.
You can also help by taking appropriate precautions to protect your personal data on the Internet.
Change your password frequently.
Use a combination of letters and numbers and make sure you always use a secure web browser and update it regularly.
The website operator has taken protective measures to ensure that your personal data is always correct, complete and up to date for the intended purposes.
Of course, you have the right to access and change the personal data you have provided at any time.
You can help us to ensure that your contact information and preferences are accurate, complete and up to date.
You can also request a copy of your personal data by contacting us at the e-mail address below.

The anonymous data is used to anonymously analyze the use of the website and only for anonymous statistical purposes.
Anonymous data collected by the website operator includes the following (“anonymous data”): – the browser type and version – general information about the operating system – the current date and time Log data Log data is used exclusively for the operation of the website.
However, we reserve the right to use log data as anonymous data in accordance with this privacy policy.
Each time the website is accessed, the data relating to this access is stored in log data.
The log data includes in particular – Site from which the user entered the website – Transfers to other sites on the website – Number of sites viewed and length of stay – Number of requested data – Status of access (e.g. file transferred, file not found, etc.) – IP address data, location, stored language Personal data The website operator uses the personal data for the following purposes: – to contact the user, based on the user’s consent.
– to customize the website and its products according to the user’s interests and preferences (including the selection of advertisements on and off the website)
– general improvement of the website operator’s products and services.
– to ensure the valid performance of third-party services.
The Website Operator collects your personal data, i.e. information that allows the Website Operator to identify you.
The collection of your personal data is done voluntarily to the website operator by entering and submitting data in the respective forms on the website.
Personal data search includes in particular: – First name – Last name – Address – Country – Language – E-mail – Telephone no.
The website operator only intends to use the personal data in accordance with this privacy policy.
However, the website operator reserves the right to use the personal data for other purposes, provided that such use for other purposes is required or permitted by law.
If you do not want the personal data to be used by the Website Operator, you can notify the Website Operator at any time and it will stop using the personal data for such purposes.

Your personal data is transmitted or forwarded on the basis of central functions.
For example, your personal data is stored on the server of an external service provider when you use the tools listed below from this website.
This is done in compliance with all aspects of data protection and data security. Booking software If you make an online booking from our website, this is done using the online reservation system CBooking from HotelNetSolutions GmbH.
All the booking data you enter is transmitted in encrypted form.
HotelNetSolutions GmbH has undertaken to handle your transmitted data in accordance with data protection regulations.
It takes all organizational and technical measures to protect your data, and your data will not be sold, rented or made available to third parties in any other way.
Personal data will only be transferred to state institutions and authorities within the framework of mandatory national legislation. Forms The e-mail tool xy is used to send contact requests.
If you send inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored for the purpose of processing the inquiry and in the event of follow-up questions.
This data will not be passed on without your consent.
The website operator would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities.
Despite the website operator’s perfect security precautions, it is not possible to completely protect data from access by unauthorized third parties. Analytics software The website uses analysis software from Google Analytics, a web analysis service from Google Inc.
(“Google”).
Google Analytics uses cookies (further information on cookies can be found here).
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Before the IP address is transmitted to Google, the last eight digits of the IP address are shortened and anonymized.
Only in exceptional cases will the full IP address be transmitted to Google’s servers in the USA and shortened and anonymized there.
Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and search engine activity. Social plugins The website uses plugins from third-party social media providers, including the following: – Facebook (operated by Facebook, Inc. or one of its subsidiaries) – Instagram (operated by Facebook, Inc. or one of its subsidiaries) The social media plugins of the social media providers enable special functions that may be useful and interesting for you. These special functions include, for example, the ability to share certain website content with third parties (e.g. by using the Facebook share function) or to highlight your interest in the website to third parties (e.g. by following the company using a corresponding Twitter function). You are hereby informed that when such social media plugins are activated, your browser automatically establishes a connection to the servers of these social media providers. Therefore, the said social media providers may collect data from you, such as IP address, surfing behavior, etc., even if you do not use its services or the corresponding functions. If you are logged in to such websites, the respective social media providers can identify you by means of a cookie and/or your IP address and assign your visit to the website to your profile. If you wish to avoid the collection of such data by the social media provider, you should ensure that you are logged out of the relevant social media provider’s website. As already mentioned, even if you are logged out, the social media provider can collect and analyze your data due to the described implementation of the social media plugin. The website operator has no influence on what data the social media providers collect and how this data is used by the social media providers. The social media providers provide information about the purpose and scope of the collection and use of your data, your user rights and the corresponding options for protecting your privacy. Such additional information can be found as follows: – Facebook: facebook.com/about/privacy – Instagram: help.instagram.com/155833707900388

The website operator collects and uses your personal data to provide you with convenient access to this website and to continuously improve the website and its offerings.
In addition, anonymized data about your behavior is used for statistical and analysis purposes in order to optimize the web content.
Furthermore, when data is collected, personalized information and offers can be passed on to you and your stored data can be assigned to you.
This means, for example, that you do not have to fill in forms more than once or that existing services can be displayed.
This website uses third-party services, see above.
Additional data is recorded in order to ensure the correct execution of these services.
If you are not interested in being kept up to date with the latest developments and current product and service information, you can inform the website operator here at any time.

Booking software If you make an online booking on this website, this is done via the Casablanca online reservation system.
All the booking data you enter is encrypted and transmitted to the partner’s server. Forms If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.
We will not pass on this data without your consent.
We use an e-mail tool called WordPress Form 7 to send the forms. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps.
Complete protection of data against access by unauthorized third parties is not possible.

A cookie is a small file that is stored on the hard disk of the user’s computer or device if you allow cookies in your browser settings.
Cookies help the website operator to analyze website traffic.
In addition, cookies inform the website operator that you are visiting the website.
Cookies allow the website to respond to you as an individual.
The website is programmed to adapt to your user behavior by collecting and storing information about your interests and preferences.
All this is done with the help of cookies.
Overall, cookies help the website operator to provide you with a better website by showing them which pages you find useful and interesting.
A cookie in no way gives the website operator access to your computer or any information about you, other than the data you choose to share with the website operator.
You can accept or reject cookies.
Most web browsers automatically accept cookies, but you can change your browser settings to decline cookies if you prefer.
However, declining cookies may prevent you from making full use of the website.
You can find more information about cookies and your browser settings here. Google Analytics cookies As mentioned above, the website operator collects standard internet log information and details of your behavior patterns using Google Analytics cookies.
The website operator does this to improve the website.
This information does not contain any personal data.
However, data used for analytics purposes may be linked to personal data collected by this website or otherwise.
Further information about Google Analytics cookies can be found here.

To give you more choices about how your data is collected by Google Analytics, Google has developed the Google Analytics opt-out add-on.
The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.
The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself.
You can find more information about the deactivation add-on for Google Analytics here.
Tip: General deactivation of online advertisers You also have the option of excluding online advertisers from the outset here. Contact for objections In accordance with the new GDPR (= General Data Protection Regulation), you are entitled to receive information about the data collected from you, to obtain rectification, to request erasure, to object and to demand the right to restricted processing.
We take your concerns very seriously.
If you would like to exercise any of the above rights, please contact us at